“Frequently asked Questions”

   Q: Is your granite pre-fab? Will your company be creating a lot of mess in my home?

A: Coastal Stone Countertops we custom fabricate your counter-tops. We generally work with full sized “slabs” of Granite, Quartz and Marble (approx. 5-6ft high by 9-10ft long) and 3cm (about 1-1/4”) thick. This means every counter-top is custom-tailored specifically to fit your kitchen design, minimizing the amount of seams and maximizing the beauty! The “messy fabrication process is performed in our shop, with the exception of small finishing work on-site. To ensure that your counters are just right. We guarantee professional results from the initial design throughout the fabrication process, to the final installation.

   Q: Will I be able to hand-pick my slabs?

A: You will always be able to hand-pick the exact granite or marble slabs used for your counter-tops, either from our in-house inventory, or at the location of one of our suppliers. Quartz surfaces because they are very consistent in color and texture, are ordered directly from our sample collection.

   Q: Will my counter-top have visible seams?

A: Most Kitchen counter-top installations will require at least one or more joints called seams. During layout and design, Coastal Stone Countertops will always try to minimize the number of seams required, and to locate seams in places which make them less conspicuous. Also our installers are trained to color-match the joint filler material to enhance their appearance. Seams are created with a permanent, maintenance-free epoxy material, NOT like tile grout in any way!

   Q: Will my granite look like the online sample?

A: The samples you see on the computer have been scanned and saved as digital images. The color tones may not be absolutely correct due to variations in computer systems and monitors. Granite also has naturally occurring variations in color, tone, granularity, pattern, etc. These variations are expected and the source of its natural beauty. Although the sample stones are intended to be representative of the quarry’s product, the material quarried at one time may differ slightly in color and veining from the sample. Moreover, even a single slab will possess a certain amount of color variation from one end to the other. Interior designers and architects have come to view this tendency of natural stone as an advantage. Slight irregularities can be pleasing, introducing an element of the natural into human-designed spaces, whether residential or commercial.

   Q: Can I cut on my granite/ quartz counter-top?

A: Only if you want to ruin your good knives. Granite and quartz are harder than steel, and will dull your knives very quickly if you choose to use the counter-top as a cutting surface. Always cut and chop on a wooden or plastic cutting board.

  Q: Can I place hot pots and pans on my granite/ quartz counter-top?

A: Granite is nearly impervious to typical kitchen cooking temperatures, though you may wish to avoid any risk of damage by using hot-pads or trivets. Quartz surfaces such as Caesarstone and Zodiaq are tolerant of heats up to about 300 degrees F., so you’ll want to use more care around them with very hot cooking surfaces.

   Q: Can you re-connect my electrical and plumbing connections?

A: Coastal Stone Counter-tops is a highly trained and licensed contractor for counter-tops, but we are not electricians or plumbers. We cannot assume any liability for making electrical, gas, or plumbing connections.

   Q: Are there special cleaning requirements for granite and quartz counter-tops?

A: Maintenance of granite and quartz surfaces is easy. For daily cleaning, a non-abrasive dish washing liquid is recommended. Although granite is very solid and nearly non-porous, spills left on the surfaces for an extended time period may leave some residual staining. Quartz surfaces are billed as “maintenance-free” and do not require sealing – otherwise they feature the same ease of daily cleaning as granite. Marble, because of its mineral makeup, requires a bit more care and maintenance, although in a bathroom which is where we typically install marble surfaces, there are few issues.